Terms and Conditions

Last Updated: October 2025

Welcome to Curtains Dubai, your trusted source for premium curtains, blinds, and window treatments in Dubai, UAE.
By accessing or using our websitehttps://curtains-dubai.ae, you agree to comply with the following Terms and Conditions. Please read them carefully before submitting any inquiry or order request.

1. General Information

Curtains Dubai operates as a curtain, blinds, and interior furnishing solutions provider based in Dubai, UAE.
Our website serves as a product and information catalog, allowing customers to explore different types of curtains, blinds, fabrics, colors, and customization options.

We do not provide direct online checkout or instant purchases. All product orders and services are processed manually after a confirmation call or written agreement with our sales team.

2. Product Information and Availability

We make every effort to provide accurate and up-to-date product information, including:

Images, specifications, pricing, and fabric details.
Color, texture, and pattern representations (which may vary slightly due to lighting or screen display differences).
Availability and prices, which are subject to change without prior notice.

Customized curtains and blinds are produced according to confirmed customer requirements.

3. Order Confirmation

Submitting an inquiry or request through our website does not constitute a confirmed order or binding contract.

Once your inquiry is received, our team will contact you to:

Confirm your curtain type, measurements, and customization preferences.
Provide a quotation and estimated delivery or installation timeline.
Obtain your final approval before processing the order.

No order is processed or delivered without customer confirmation and consent.

4. Payments

Since our website does not support direct online payments, all transactions are handled offline after mutual confirmation.

Payment terms (deposit, balance, or full payment) are discussed individually based on your order details or installation service requirements.

5. Cancellations, Returns, and Refunds

As most curtains and blinds are custom-made according to specific measurements and fabric selections, cancellations are not accepted once production or stitching has started.

However, if:

A product is delivered in damaged condition, or
The wrong size, color, or model is provided,

we will take corrective action, including replacement or service adjustments after verification.

Please refer to our Return & Refund Policy for complete details.

6. Delivery and Installation

We provide delivery and installation services across Dubai and the UAE, depending on product type and order volume.

All deliveries are scheduled after customer verification and handled by our in-house team or trusted logistics partners.
Additional delivery or installation charges may apply based on location and project size.

7. Customer Responsibilities

By submitting an inquiry or confirming an order, you agree to:

Provide accurate and complete details about your order and address.
Verify measurements and fabric selections before final approval.
Ensure access for our delivery and installation teams on the scheduled date.

Curtains Dubai will not be responsible for any delays, additional costs, or issues caused by inaccurate information or unconfirmed orders.

8. Intellectual Property

All website content — including text, images, graphics, and branding — is the intellectual property of Curtains Dubai and is protected under applicable copyright laws.

No part of this website may be copied, distributed, or reused for commercial purposes without prior written consent.

9. Limitation of Liability

Curtains Dubai shall not be held liable for:

Any indirect, incidental, or consequential damages resulting from the use of our website or communication delays.
Minor color, texture, or fabric variations caused by digital display differences.
Delivery or installation delays due to external factors such as weather, logistics, or third-party service interruptions.

10. Contact Information

For any questions or clarifications regarding these Terms and Conditions, please contact us:

📧 infor@curtains-dubai.ae
📞 +971554722980
🌐https://curtains-dubai.ae