Shipping & Delivery Information

Last Updated: October 2025

At Curtains Dubai, we take pride in offering premium-quality curtains, blinds, and window treatment solutions with reliable delivery and professional installation services across Dubai and throughout the UAE. This Shipping & Delivery Policy outlines how we manage the shipping, delivery, and installation process to ensure every order is completed smoothly and efficiently.

1. Order Processing & Confirmation

We do not provide direct online checkout.
Every order or inquiry placed through our websitehttps://curtains-dubai.ae is manually reviewed by our sales team.

Once we receive your request, we will:

Contact you via phone or email to confirm your order details.
Discuss fabric selection, measurements, customization options, delivery address, and installation requirements.
Provide an estimated delivery or installation date.

No shipment or installation is scheduled until your confirmation is received.

2. Delivery Coverage

We currently deliver and install products within Dubai and across other Emirates of the UAE.

Delivery availability may vary depending on:

The type of curtains or blinds ordered.
The quantity and customization level.
The location and accessibility of your delivery or installation site.

Our customer support team will confirm service coverage before finalizing your order.

3. Delivery & Installation Process

Depending on your order type, delivery may include:

Standard Delivery: For ready-made curtains, blinds, or accessories delivered to your specified address.
Delivery + Installation: For custom-made curtains or motorized blinds, where our professional team will handle on-site installation and fitting.

All deliveries and installations are managed or supervised by Curtains Dubai specialists to ensure top-quality service and customer satisfaction.

4. Delivery Timelines

Delivery timeframes may vary based on:

The complexity of customization (fabric selection, stitching, or tailoring).
The delivery location within the UAE.
Product availability and installation scheduling.

Customers will receive an estimated delivery window after order confirmation.
We strive to deliver every order promptly and will notify you in case of any unexpected delays.

5. Shipping Charges

Delivery and installation fees, if applicable, will be communicated before order confirmation.

Charges may vary depending on:

Delivery distance and site accessibility.
Product size, weight, and installation complexity.
Whether professional fitting or installation is required.

In some cases, free delivery within Dubai may be offered for selected product packages or promotional offers.

6. Damaged or Incorrect Deliveries

We ensure every product is carefully packaged and handled.
However, if your order arrives damaged, defective, or incorrect, please inform our support team within 48 hours of delivery.

After verification, we will arrange a replacement, correction, or service adjustment at no additional cost.

7. Customer Responsibility

To ensure smooth delivery and installation, please make sure that:

The delivery site is accessible and ready for our team to work.
A responsible person is available to receive and verify the products upon delivery.
Any special delivery instructions (building access, parking, or timing) are provided in advance.

Failure to provide accurate information or site access may result in delivery delays.

8. Contact & Support

For updates, installation scheduling, or delivery-related assistance, please contact us:

📧 infor@curtains-dubai.ae
📞 +971554722980
🌐https://curtains-dubai.ae

Our customer care team is always available to help with any shipping or installation concerns.

9. Policy Updates

Curtains Dubai reserves the right to update or modify this Shipping & Delivery Policy at any time.
All revisions will be reflected on this page with an updated “Last Updated” date.